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Purchasing Tickets

Where to Buy Tickets

● The easiest way to purchase tickets is through railway stations and ticket offices: Travelers can buy tickets at railway stations and ticket offices in many cities up to 18 days in advance. If tickets are purchased through ticket offices a 5RMB service fee is charged.

● Telephone booking for tickets in 1-20 days is available in several cities, but there are only Chinese prompts. The tickets should be paid and collected within 24 hours at railway stations or ticket offices, or the booking will be cancelled. A service fee of CNY5 per ticket is charged if collected at a ticket office.

● For most travelers who do not speak Chinese it is difficult to purchase tickets through railway stations and ticket offices as all services and help information is in Chinese. To make matters more complicated tickets bought online can only be paid for using a Chinese bank card. Therefore we suggest to travelers to book using an online booking agency such as China Tour Advisors where we will purchase the required tickets for you.


Additional Information


● When purchasing tickets during national holidays in China you may find it particularly difficult. Therefore, we advise you book earlier particularly if you plan a trip during the Chinese New Year or October’s national holiday week.

● If travelers are unable to board the train, they can cancel or change the ticket dates at any railway stations in China.

● If tickets are lost a replacement ticket can be bought and the booked seat can be reclaimed as long as the identification is shown.

● The ticket price does not include any insurance for accidents, therefore we advise that travel insurance is bought before you travel to China.

● Children between 1.2 m (3.9 feet) and 1.5 m (4.9 feet) need to purchase a child ticket, those under 1.2 m are admitted for free.


Why book with us?

No booking fees. More trains with lowest prices!No booking fees. More trains with lowest prices!
xperience - we reserve tickets for over 6,000 users each day!Experience - we reserve tickets for over 6,000 users each day!
Attitude - we have over 10,0000,000 satisfied customers!Attitude - we have over 10,0000,000 satisfied customers!
Trustworthy - 99.7% satisfaction! The famous Chinese travel service company!Trustworthy - 99.7% satisfaction! The famous Chinese travel service company!

Types of Train Tickets

Seating Classes

Seating Classes
• First Class Seats
First class seats are only available on category D, G and C trains. First class seats have more room and are much more comfortable. The seats are arranged in rows of four and have adjustable backrests and portable footrest.
Second Class Seat
• Second Class Seat
Second class seats are available only on category D, G and C trains. Although there is not as much room as first class seats the seats are still relatively comfy. The seats are arranged in rows of three and the seats are aligned opposite each other. For travelers who want to budget second class seats are cheaper than first class seats by approximately 40%.
Second Class Seat
• Business Class Seats
Business Class seats are only available on category G and selected D trains. The seats are usually located behind the operation cabs and in carriage No.3 of the train. Business class seats are usually arranged in rows of two but there are also three first class seats situated in the area. The price of business class seats is approximately double that of first class seats.
Second Class Seat
• VIP Seats
VIP seats can only be found on the category G trains and a few D trains. The seats are arranged behind the glass wall of the two operation cabs of the train. The VIP ticket price is more expensive than first class and about double that of second class.

Sleeper Classes
Sleeper Classes
• Luxury Soft Sleeper
The Luxury Soft Sleeper is perhaps the most comfortable option available for sleeper classes but it is also the most expensive. In each Luxury Soft Sleeper compartment there are two bunks and the numbers are limited per train. The price of the luxury sleeper is double of the soft sleeper.
Soft Sleeper
• Soft Sleeper
Each Soft Sleeper compartment has two bunks. The compartments are separated with doors and from the aisle for soundproofing and comfort. The Soft Sleeper is about double the price of the hard sleeper.
Hard Sleeper
• Hard Sleeper
The Hard Sleeper compartments are more crowded with 6 bed spaces consisting of two bunks of three. The price of the Hard Sleeper is double the price of the hard seat ticket.
Economy Seats
• Soft Seats
Soft seats are available in several K, T, Z and accommodation trains. The seats are arranged in rows of four down both aisles. On the back of each seat there is a small portable table attached.
• Hard Seats
The hard seats are the cheapest way to travel by train. However, the carriages are mostly crowded in particularly during peak hours and peak season for many rail routes.
Hard Sleeper
Other Options

Standing Ticket

Standing tickets are available after hard seats tickets are sold out. Passengers holding standing room tickets are only allowed in some hard seat carriages, standing along the aisle or at the end of a carriage. The price is the same as that of the hard seat.
• Children Ticket

Children under 1.2 meters (3.9 feet) who are travelling with an adult travel for free. The child will not have their own seat or bunk.

If a child requires a hard or soft seat it can be purchased for half of the full fare. A child’s fare for a hard or soft sleeper it is approximately 75% of the full fare.

If there are two or more children under 1.2 meters in height travelling with one adult, only one child enjoys a free ride and the rest will have to pay for child tickets.

Children between 1.2 meters and 1.5 meters (4.9 feet) have to pay for a ticket. The fare for a hard/soft seat is half of the full fare and the child has their own seat. If the child takes a hard/soft sleeper and shares a bunk with the parent, the fare is still half of the hard/soft seat.

A child who is taller than 1.5 meters has to pay a full fare.

The real-name policy does not apply to a child ticket but the valid identity document (passport) is still required when booking a ticket. If a child does not have an identity document, the identity of any of the parents would be acceptable.


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