Thank you for visiting chinatouradvisors.com. ChinaTourAdvisors respects your privacy and we want you to know about our information privacy practices in place before providing any of your Personally Identifiable Information (PII).
What information we collect from you
ChinaTourAdvisors only collects personal information you voluntarily provide about yourself to offer the services you have requested.
How we use your information
ChinaTourAdvisors uses your PII for the purposes of processing and fulfilling your requests for ChinaTourAdvisors travel products and services.
Who we share your information with
ChinaTourAdvisors do not share or disclose any of your information, except in the cases that we need to communicate such information on your behalf to secure reservations you have requested, including but not limited to airlines, hotels, car rental agencies, and cruise suppliers.
How you can control the use of your information
ChinaTourAdvisors provides you with option and control over the collection and use of your PII, as well as a means of updating, correcting, or removing any PII stored in your customer profile.
Information collected on chinatouradvisors.com may be used to:
1. Register on our website
2. Plan and purchase tours
3. Notify you of travel changes
4. Respond to your questions or suggestions
5. Improve your customer experience on our website
Member registration information
When you register on chinatouradvisors.com, we use your information to create your member account.Tour planning and purchase
Information collected when you complete your traveler profile is used to confirm and process your travel reservation. In addition, information collected from you when you purchase a tour is used to bill your credit card and deliver your travel itinerary, either electronically or through the mail.
Travel Alerts notification
In the event your travel plans are disrupted because of mechanical, weather, or carrier business conditions, ChinaTourAdvisors may send you an email notification to inform you of these conditions and help you make alternative travel arrangements.
Responses to your questions or suggestions
We will use your email address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to chinatouradvisors.com, or accessing your account.
Customer experience improvement on chinatouradvisors.com
ChinaTourAdvisors collects certain information (e.g., travel information) based on your navigation on our site in order to better understand and serve our customers. This data allows us to streamline your ability to navigate the site and develop featured programs and content that will be of interest to our members and site visitors. No PII is collected unless you explicitly provide it.
ChinaTourAdvisors does not sell or rent your PII to anyone.
Service providers: To provide and process the services you request, ChinaTourAdvisors shares your PII with our authorized service providers that perform certain services or functions on our behalf. We only share information about tour either reserved or purchased on ChinaTourAdvisors. Our service providers need information about your traveler profile, as well as your credit card information, to process and confirm your travel reservation. These service providers will disclose information about your traveler profile to hotel, airline, cruise and other travel suppliers whose products you have purchased. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences. Although ChinaTourAdvisors offers travel products from hotel, airline, cruise and other travel suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on ChinaTourAdvisors. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.
ChinaTourAdvisors undertakes to preserve the privacy of any personal details at all times as well as after the termination of your membership.
We want our members and site visitors to feel confident about using ChinaTourAdvisors for planning and purchasing their travel, so we are committed to protecting the information we collect. ChinaTourAdvisors has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, ChinaTourAdvisors only stores the information you provide when registering to become a ChinaTourAdvisors member, create a travel profile or purchase a tour.
Changes to the ChinaTourAdvisors Privacy Statement
This Privacy Statement was produced and posted on ChinaTourAdvisors since the day it launched. ChinaTourAdvisors reserves the right to modify or amend this Privacy Statement. If there are material changes to this statement or in how ChinaTourAdvisors will use your PII, ChinaTourAdvisors will prominently post such updates and changes before implementing.Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.